American Airlines and the Vasu Raja saga…what’s next for NDC?
To most of the corporate travel and specifically the TMC (Travel Management Company) world, the sudden departure announcement of Vasu Raja, American Airlines’ Chief Commercial Officer, was not an unexpected ‘shock.’ While a few bloggers openly wondered why he was absent from speaking engagements, given the airline’s revenue and stock price performance vs other US airlines and the degradation of service and set of low-cost carrier route strategies executed by a premium service airline, few were surprised. However, American’s CEO Robert Isom’s follow-up public comments made an impact on how this recent news could be interpreted and they invite us all into a conversation about how to ‘reset’ valuable relationships and re-boot NDC strategy.
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Marqeta and ITS partner on T&E credit card
In the ever-evolving landscape of corporate payment solutions, innovation is key. EasyCard, the new corporate card program solution from ITS, is set to redefine how mid-sized businesses control their corporate payments. Imagine a world where managing expenses is not just hassle-free but also lucrative. EasyCard makes this a reality. Building on Marqeta’s highly configurable credit platform marks a pivotal stride toward furnishing a comprehensive array of capabilities, flexibility and scalability for users.
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ITS Adopts Microservices Architecture for Improved Air Travel Search Engine
This article delves into how ITS harnessed Amazon ECS on AWS Fargate, Amazon ElastiCache for Redis, and other services to containerize microservices, reduce costs, and increase application performance, resulting in significantly faster search results. Overcoming various technical challenges and design considerations, we successfully modernized our air travel search engine with invaluable support from Amazon Web Services (AWS). Discover AWS’s perspective on this modernization journey.
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When Paid Seat Upgrades Are More Than Just Paid Seats
Just a few weeks ago, the business travel world received a sudden change - more of a small ripple than shockwave, but a change that should be noticed. American Airlines decided to stop offering paid seat upgrades for anyone who buys a traditional fare unless they purchased the upgrade on AA.com or purchased the underlying fare via an NDC channel, which allows paid seat upgrades.
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Are You Ready? Compare NDC Fares Like a Pro.
Next Distribution Capability (NDC) is a topic we’ve blogged about before and there’s one question that is frequently asked by our customers.
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Containerized Microservices: A Software Transformation
Fostering a culture of technological innovation & learning at ITS
In an earlier blog, we shared that ITS had embarked on an effort to rearchitect and modernize some of our applications in order to elevate the booking experience for our clients. We’d like to unveil this successful initiative in greater detail and introduce you to the team behind it. At the onset, the project requirements were to reduce processing time and enable dynamic scaling to increase within search traffic patterns. It also called for functionality that validated customer-specific use cases, policies and routes, and negotiated fares.
