What's New

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Businessman pointing at 3D global map
New
Feature

Per diem rates are now in trip approvals

TripDirect has added per diem rates to trip approvals. The new feature allows travel managers to approve daily per diem for travelers along with costs for air, hotel and car. Employees will rest easy knowing their business expenses are taken care of.

Man addressing audience
New
Feature

View detailed traveler manifests with events

Customers can now view detailed manifests in TripEvents. Manifests are searchable by event name, traveler, invited name, origin, last leg, destination, flight number and arrival time. This is especially helpful for arranging ride share and shuttle options for travelers flying to the same destination.

Woman checking phone
New
Solution

Chat about upcoming flights with Ava

Finding trip answers is now easier and faster with the travel chatbot Ava. Available online or via Facebook Messenger, Ava is standing by for all TripDirect customers to troubleshoot and answer flight-related questions.

Fast train
New
Feature

You can now book rail in TripDirect

Thanks to ITS’ latest booking tool update, customers can now book rail in addition to airline, hotel and car. The feature has been integrated within trip approvals and is available around the globe.

Magnifying glass on map
New
Feature

Search for upgrades when auditing prices

TripAudit now searches lower prices on upgrades for air, hotel and rental car options. The software alerts customers to the better-valued options and has the potential to save money on higher quality bookings.

Graphic of man looking for directions
New
Feature

Alternate options approved and rebooked

TripApproval now offers automated alternate options along with approval requests. Travel managers can easily compare employees’ bookings with alternate bookings at the time of approval in order to make the most economical and informed decisions on employee travel.

Boarding passes
New
Feature

TripAudit finds savings with split tickets

TripAudit now offers split-ticket options in audit searches. The tool will continue searching lower fares for both round trip or split-ticket one-way fares to find you the best deal on your next trip.

First class cabin seats
New
Feature

View multi-cabin fares when searching flights

TripDirect is the first product to offer multi-cabin display rates. View prices on basic economy, economy, business class and first class in a single view on the booking page to perform instant cost comparison on air travel seat options.

Coach cabin seats
New
Feature

Upgrade seats and services in check out

TripDirect now boasts seat merchandising for easy traveler upgrades. Customers will be able to view seat maps with upgrades such as premium economy and business class and the cost to upgrade in each seat.

Woman considering travel options
New
Product

Send candidates a self-booking invite

TripGuest, the latest product from ITS, sends a single-use invitation to candidates for companion travel. The link can be used one time for a specific candidate to complete booking within company policy. In addition, TripGuest saves location information for specific candidates to quicken future bookings.

Man at airport with luggage
New
Product

TripData is now faster with Angular JS

ITS has integrated AngularJS into TripData for faster and more comprehensive data analytics. The interactive, dynamic product is so comprehensive, travel managers are able to save money on trips before travel commences.

For more information about "What's New" with ITS or the industry, please email info@its.com.